Please read these Terms & Conditions carefully before completing your purchase. By accessing this website and placing an order, you acknowledge that you have read, understood, and agreed to be legally bound by the terms below.
ARKAY products are Zero Proof Spirit Alternatives, not traditional alcoholic beverages. Once an order has been processed and shipped, it is not eligible for return, refund, or exchange, except where required by applicable law.
By purchasing ARKAY products through this website, the customer expressly acknowledges and agrees that ARKAY products are Zero Proof Spirit Alternatives and are not traditional alcoholic beverages or liquor.
ARKAY clearly communicates throughout its website, product descriptions, labels, and marketing materials that its products are designed as alcohol-free alternatives for consumers who choose to “Drink Differently.”
Because of the nature of the products and for reasons of safety, hygiene, quality control, and food-product integrity, all ARKAY product sales are final once an order has been processed and shipped.
Therefore, except where required by applicable law, ARKAY does not accept returns or issue refunds based on personal preferences regarding taste, aroma, intensity, mouthfeel, sweetness, color, texture, warming sensation, or because the customer expected the product to taste or feel exactly like a traditional alcoholic beverage.
Before completing a purchase, the customer specifically acknowledges and agrees that:
We encourage customers to enjoy ARKAY in different ways, including over ice, mixed with other ingredients, or used to prepare alcohol-free cocktails and mocktails.
For serving ideas and recipes, visit arkaymocktails.com
This final-sale policy does not eliminate any consumer rights that may apply under applicable law.
If a customer receives an incorrect product, a product damaged during shipping, or a product with a verifiable defect, the customer should contact ARKAY Customer Service through the contact form on this website and provide the necessary information and photographs so that the matter can be reviewed.
When appropriate, ARKAY may provide a replacement, credit, or refund depending on the circumstances and applicable law.
Zero tolerance for abusive behavior. ARKAY maintains a strict policy of respectful and professional communication. We do not tolerate insults, abusive language, harassment, threats, discriminatory remarks, or any other offensive conduct directed toward our team under any circumstances.
Any customer who engages in abusive, offensive, threatening, or inappropriate behavior toward ARKAY staff may, at ARKAY’s sole discretion, be refused service, have their order cancelled immediately, and have any existing or future business relationship terminated without prior notice.
By placing an order, you acknowledge and agree to comply fully with this Customer Conduct Policy.
By placing an order, the Buyer represents and warrants that he or she is at least 18 years of age, or the legal minimum age required in the Buyer’s jurisdiction for the purchase of adult non-alcoholic beverages.
By checking the Terms and Conditions box at checkout, the Buyer confirms that all personal information submitted in connection with the order, including name, billing address, shipping address, and contact details, is true, accurate, and complete.
These Terms & Conditions apply to the use of the arkayzeroproof.ca website and to all purchases made through it. This website is operated by Cote D’Azur Holding LTD, Grand Cayman, Cayman Islands.
By accessing this website or placing an order, you agree to be legally bound by these Terms. If you do not agree, you must not use this website or purchase any product.
arkayzeroproof.ca reserves the right to apply cancellation fees to any order that is cancelled or partly cancelled by the customer after it has been processed.
By purchasing ARKAY products, whether for personal use or for resale, you undertake not to list, resell, or distribute ARKAY products on Amazon, eBay, Alibaba, Walmart Marketplace, or any other third-party marketplace or unauthorized sales channel without ARKAY’s prior written consent. In the event you do, you agree irrevocably to compensate Cote D’Azur Holding LTD, Grand Cayman, Cayman Islands in the amount of US$100,000 per occurrence.
All media, software, text, images, graphics, user interfaces, photographs, trademarks, logos, artwork, and other content on this website (collectively, the “Content”) are protected by copyright and trademark laws.
You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account.
You agree to indemnify and hold harmless arkayzeroproof.ca from any claim or demand, including reasonable legal and other fees, made by any third party arising out of or related to your violation of these Terms.
The website, products, content, digital downloads, software, artwork, data, and information are provided on an “as is” and “as available” basis. arkayzeroproof.ca expressly disclaims all warranties and conditions, whether express or implied, to the maximum extent permitted by applicable law.
To the maximum extent permitted by applicable law, arkayzeroproof.ca shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to the purchase, use, or inability to use this website or its products.
Free shipping within Canada. Some restrictions may apply.
Customs clearance fees, duties, taxes, brokerage fees, or other import-related charges may be applied directly by Canada Customs or by the carrier, even when the order is placed through arkayzeroproof.ca. These charges are outside of ARKAY’s control and are applied according to Canadian customs procedures.
If such fees are requested, they are the sole responsibility of the customer and are not covered or reimbursed by ArKay Zero Proof Canada.
By checking the box accepting the Terms and Conditions and completing payment, the customer confirms that they have read, understood, and accepted this Final Sale, Returns and Refund Policy before completing the purchase.
The customer acknowledges that ARKAY clearly markets and sells Zero Proof Spirit Alternatives and that the customer is not purchasing a traditional alcoholic beverage.
By completing the purchase, the customer agrees that these terms form part of the transaction.
Questions about these Terms, or an issue with an order you have received?
Contact customer service
