01
Amazon & Walmart Marketplace Specialist
E-Commerce
We are seeking a specialist to manage and maintain our Amazon and Walmart online stores.
Main Responsibilities
- Maintain and update product listings, descriptions, images, prices, and inventory.
- Monitor account health, customer feedback, reviews, returns, and performance metrics.
- Manage Amazon Seller Central, Amazon FBA, Walmart Marketplace, and advertising campaigns.
- Correct listing errors, suppressed products, shipping issues, and account warnings.
- Upload tracking information and ensure orders are processed on time.
- Respond promptly to customer messages and marketplace inquiries.
- Improve product visibility, conversion rates, and sales performance.
- Prepare weekly reports on sales, advertising, inventory, and account health.
Required: Experience with Amazon Seller Central, Amazon Advertising, FBA, Walmart Seller Center, and e-commerce operations.
02
Mobile Application Developer
Technology
We are looking for an experienced mobile application developer to design, build, and maintain an ARKAY mobile application for iOS and Android.
Main Responsibilities
- Develop a modern, secure, and user-friendly mobile application.
- Connect the application to ARKAY’s online stores and customer accounts.
- Integrate product catalogs, online ordering, payments, promotions, loyalty programs, and notifications.
- Develop features for recipes, mocktails, ambassadors, referrals, and customer rewards.
- Test, maintain, and regularly update the application.
- Ensure compatibility with iOS and Android devices.
- Protect customer information and payment data.
Required: Experience with mobile application development, APIs, e-commerce integrations, payment systems, and App Store and Google Play publishing.
03
Customer Service Specialist
Support
We are seeking a customer service specialist who can provide fast, professional, and courteous assistance to ARKAY customers.
Main Responsibilities
- Respond to customer emails, Amazon and Walmart messages, website inquiries, and social media messages every day.
- Assist customers with orders, deliveries, tracking information, damaged products, replacements, and general questions.
- Work with the warehouse and shipping teams to resolve issues quickly.
- Maintain accurate records of customer complaints and resolutions.
- Follow up with customers to ensure their concerns have been resolved.
- Help protect ARKAY’s reputation by providing excellent service.
- Respond professionally to reviews and customer feedback.
Required: Excellent written and verbal communication skills, strong organizational abilities, and experience in e-commerce customer service. English and Spanish are strongly preferred.
04
Sales Manager
Sales
ARKAY is looking for an experienced sales manager to develop new accounts and increase sales throughout the United States and international markets.
Main Responsibilities
- Develop relationships with retailers, distributors, restaurants, hotels, bars, event companies, and hospitality groups.
- Identify and contact new wholesale and distribution prospects.
- Present ARKAY products and negotiate commercial agreements.
- Manage existing customer accounts and follow up on sales opportunities.
- Develop sales strategies, promotional programs, and market expansion plans.
- Work with the marketing, customer service, and logistics teams.
- Establish monthly sales objectives and prepare performance reports.
- Represent ARKAY at meetings, trade shows, tastings, and industry events.
Required: Proven sales experience, strong negotiation skills, excellent communication abilities, and the capacity to work independently. Experience in beverages, food, hospitality, retail, e-commerce, or consumer products is preferred.
05
Social Media Manager
Marketing
We are looking for a creative social media manager to grow and manage ARKAY’s presence across social platforms and engage our community.
Main Responsibilities
- Plan, create, and schedule content for Instagram, TikTok, Facebook, YouTube, and other channels.
- Produce engaging photo, video, and mocktail-recipe content aligned with the ARKAY brand.
- Grow the audience, engagement, and reach across all social platforms.
- Manage the content calendar, campaigns, and product launches with the marketing team.
- Engage with the community — comments, messages, mentions, and user-generated content.
- Coordinate with brand ambassadors, creators, and partners on collaborations.
- Track performance metrics and prepare regular reporting on growth and engagement.
Required: Experience managing social media accounts for a brand, content creation (photo/video), community management, and social analytics. A strong sense of the ARKAY aesthetic and voice is a plus.